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Donna Weber

Donna Weber

Apogee speakers

Donna Weber

Globally recognized customer value and onboarding expert

Expertise:

Business StrategyTechnology
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Details

Fee Range - $10,000-15,000
Region - North America

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Donna Weber

Biography

Donna Weber is a globally recognized customer value and onboarding expert with a decades-long track record of success as a strategic consultant to high-growth companies. Widely recognized as an early pioneer in customer retention, she was the first to define customer onboarding as a strategic discipline. Her Orchestrated Onboarding® framework is the industry’s go-to model for transforming post-land value delivery into a strategic lever for growth. Her bestselling book, Onboarding Matters, is considered a definitive guide to post-sale customer success. Renowned for her approach to turning customers into loyal champions, companies bring Donna in when they’re ready to level up by moving fast in the right direction. Her relentless focus on the customer helps them scale smarter by delivering on the lifetime value they promise from day one.

Donna Weber

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Donna Weber

Reviews from the field.

FREQUENTLY ASKED

The questions planners ask first.

How does the booking process actually work?

You send us a brief. Inside one business day, an advisor comes back with a curated shortlist of three to five speakers we’d back, with reels, fee bands, and a candid note on fit. You pick a direction. We hold the date while you finalize internal approvals, then issue a contract. From there, our team handles travel, AV, and prep calls. Most engagements close in seven to fourteen days.

Standard fees cover the keynote or session itself, one pre-event prep call, and reasonable customization for your audience. Travel, accommodation, and ground transport are separate and itemized before you sign. Your advisor will spell out exactly what’s included for the speaker you’re considering, so there are no surprises later.

 

No. Our commission comes from the speaker’s standard fee, not your budget. The fee you pay through Apogee is the same fee you’d pay booking the speaker directly, with the bureau’s vetting, advisory, and event management built in.

Yes, and often. The fastest way to lose a client is to put a speaker in front of an audience they don’t fit. If we read your brief and think the right answer is a speaker we don’t represent, we’ll say so. Sometimes that means we lose the booking. Most of the time it means we earn a longer relationship.

Carefully, and slower than most bureaus. Every speaker we represent has been chosen because we’d stake our reputation on putting them in front of a room. We review reels, talk to past clients, sit in on live engagements when we can, and look hard at how a speaker handles the harder parts of the work, like Q&A, off-script moments, and difficult audiences. We add more slowly than we get asked to.